1. Business-to-business eligibility
We sell exclusively to registered business entities purchasing for internal commercial deployment or authorized resale. We do not sell to individual consumers. Before pricing or availability is released, Buyer must provide a legal entity name, a Federal EIN, a valid state resale or exemption certificate where applicable, a corporate email domain and a verifiable physical business address. We may decline or discontinue any account at our discretion.
2. Quotations and pricing
Quotations are offers to sell subject to prior sale and remain valid for 48 hours from issue unless stated otherwise. Inventory moves quickly and availability is not reserved by a quotation alone. Prices are in United States dollars and exclude freight, insurance, duties and any applicable taxes. Pricing is confidential and provided solely for Buyer's internal use.
3. Orders and acceptance
An order becomes binding when we issue a written confirmation or invoice and Buyer's payment is received. The minimum opening order is USD $2,500. We may require a deposit of 30% to reserve an allocation, applied to the invoice and forfeited if Buyer cancels a confirmed allocation.
4. Payment terms
- Payment is by bank wire or ACH to the account named on the invoice. Buyer pays all sending and intermediary bank fees.
- New accounts settle in full before dispatch. Established accounts may be reviewed for terms at our sole discretion.
- We do not accept consumer credit cards or peer-to-peer payment applications for wholesale orders.
- Past-due balances accrue interest at 1.5% per month, or the maximum permitted by Florida law, whichever is lower.
- Wire fraud warning: our banking details never change mid-transaction. Verify any change of bank instructions by calling the number published on our website before sending funds. We are not responsible for funds sent to an account not confirmed by us by voice.
5. Taxes and resale certificates
Florida sales tax applies unless Buyer provides a current, valid Annual Resale Certificate or an equivalent exemption document that we can verify with the Florida Department of Revenue. Buyer is responsible for the accuracy of any certificate provided and for all taxes, duties, levies and customs charges arising in Buyer's own jurisdiction. Buyer indemnifies F&F for any tax, penalty or interest assessed because a certificate supplied by Buyer was invalid, expired or misused.
6. Product condition
Goods are supplied in the condition stated on the applicable quotation or invoice, which together with any written specification agreed by the parties is the controlling description of the goods. Condition, model, specification, packaging and configuration are set out line by line before Buyer commits, and Buyer is deemed to have contracted on that description. Nothing said in marketing material varies the description on the quotation or invoice.
7. Shipping, freight and risk of loss
Unless agreed otherwise in writing, shipments are FOB Orlando, Florida. Title and risk of loss pass to Buyer when goods are handed to the carrier or to Buyer's nominated carrier. Delivery dates are estimates; we are not liable for carrier delay. Buyer is responsible for arranging insurance unless we have agreed in writing to arrange it on Buyer's behalf.
8. Inspection window and discrepancy claims
Buyer must inspect every shipment and report shortages, broken seals or discrepancies within five (5) business days of delivery, in writing, with an RMA request, the invoice number, the affected serial numbers and supporting photographs. Claims made after that window are waived. Visible carrier damage must additionally be noted on the delivery receipt at the time of receipt.
9. DOA, not-as-described and RMA process
- An RMA number must be issued by us before any unit is returned. Returns received without an RMA number are refused.
- Units must be complete, unmodified, with original accessories and packaging, and with any activation lock, MDM profile or account lock removed by Buyer.
- Verified dead-on-arrival or not-as-described units are, at our option, replaced, credited or refunded. Return freight on verified claims is at our cost; on rejected claims, at Buyer's.
- Units damaged after delivery, opened for parts, or tampered with are not eligible.
10. Warranty
Except for the DOA and not-as-described remedies in Section 9, goods are sold AS IS. Manufacturer warranty coverage varies by model and sourcing channel, and warranty status is stated on the quotation. To the maximum extent permitted by law, F&F disclaims all other warranties, express or implied, including the implied warranties of merchantability and fitness for a particular purpose.
11. Returns and cancellations
We do not accept returns for change of mind, market movement or resale difficulty. Where we agree to accept a discretionary return, a restocking fee of 15% applies and freight is at Buyer's cost. Confirmed orders may not be cancelled once goods have been picked or shipped.
12. Authorized use and compliance
Buyer represents that goods purchased are for internal commercial deployment or authorized resale, and that Buyer will comply with all applicable federal and state laws, including sanctions and restricted-party screening requirements administered by OFAC. Buyer will not sell or transfer goods to any restricted or denied party. Where any onward movement of goods outside the United States is contemplated, Buyer is solely responsible for obtaining the required authorizations and for compliance with all applicable export laws, and acts as exporter of record.
13. Trademarks and intellectual property
All brand names, trademarks and product images referenced belong to their respective owners and are used for identification only. F&F is an independent wholesale distributor and is not an authorized dealer, representative or agent of any manufacturer unless expressly stated in writing. Nothing in these terms grants Buyer a licence to use any mark.
14. Limitation of liability
To the maximum extent permitted by law, F&F's total liability arising out of or relating to any order is limited to the amount Buyer paid for the specific goods giving rise to the claim. F&F is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost sales, loss of data or business interruption, even if advised of the possibility.
15. Indemnification
Buyer indemnifies and holds harmless F&F, its members and personnel from any claim, loss, liability or expense (including reasonable attorneys' fees) arising from Buyer's resale or use of the goods, Buyer's breach of these terms, or Buyer's violation of any law or third-party right.
16. Force majeure
We are not liable for delay or failure to perform caused by events beyond our reasonable control, including supply interruption, carrier failure, labor action, severe weather, hurricane, fire, war, civil unrest, pandemic, cyber incident, or government action.
17. Governing law and venue
These terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. The exclusive venue for any dispute is the state or federal courts located in Orange County, Florida, and the parties consent to personal jurisdiction there.
18. Dispute resolution
Before filing suit, the parties will attempt in good faith to resolve any dispute through direct negotiation between senior representatives for at least thirty (30) days after written notice of the dispute.
19. Entire agreement and severability
These terms, together with the applicable quotation and invoice, are the entire agreement between the parties and supersede all prior discussions. If any provision is held unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver of it. We may update these terms at any time; the version in effect on the date of your order applies to that order.
20. Contact
F&F TRADE SOLUTIONS LLC
7680 Universal Blvd, Suite 100, Orlando, FL 32819, United States
Email: contact@fftradesolutions.com